Margin pressures are a sign of maturity (and commoditization) in any services industry. Publishing outsourcing is no different. Low entry barriers have kept the wannabes pouring in, relentlessly setting up shop, offering ridiculously low prices … to a point where it won’t work any further. However, that hasn’t stopped any more wannabes from joining the game.
Over the last few years, there has been a trend among Indian service providers to build complementary capabilities by acquiring smaller publishing service companies in the US. Naturally, the all-time-low valuations have helped seal deals faster for service providers, who are looking to complete the missing piece of ‘high-value content’ in the end-to-end service provider puzzle.