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Tuesday, 22 May 2012
Where Offshore Analytics is Heading in 2011

Published March 2011

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The report is sent in PDF format and will be e-mailed to you within one working day from the purchase of the report.

This HfS Research report is co-authored by one of our analysts, Reetika Joshi. Over the last 15 years, the importance of analytics as a business activity has grown dramatically. While the top brass once used guts and intuition to guide decision making, today, data is the prime weapon in the management arsenal. As data analysis techniques have gotten smarter over the years, analytics have emerged as a specialized function of business employed broadly across industries and functions.  Our new report Where offshore analytics is heading in 2011 investigates…

  • Industry drivers and the major services outsourced
  • the service provider landscape and segmentation
  • brief profiles of key service providers
  • discussion of trends in outsourcing over the next few years
  • recommendations to buyers and providers of analytics

The offshore analytics landscape has changed over the last decade from one dominated by captives of large companies, primarily in India. Today, the industry features a large number of providers offering end-to-end specialized analytics solutions to specific verticals. High-value third-party analytics solution providers are focused on providing value beyond cost arbitrage by leveraging a combination of onshore-offshore delivery models and the use of technology.  The “HfS Form Guide” for Analytics (included in the report) evaluates the market footprint and potential of the key analytics service providers today.

So who are these providers, how are they specializing, and what makes them different?  Read on by purchasing your copy of the new report “Where Offshore Analytics is Heading in 2011“.
 
Please click here to download the free executive summary of this report.
 
Table of contents (Pages 48)
 
1 Executive summary
2 Analytics 101
2.1 The cross-industry need for analytics
2.1.1 Banking: Risk and marketing
2.1.2 Insurance
2.1.3 Retail: Marketing and CRM
2.1.4 Telecommunications
2.1.5 Advertising, new media and entertainment
2.1.6 Healthcare and pharmaceutical
2.2 From ITO and BPO to analytics outsourcing: When was the shift and why?
2.2.1 Is there a case for offshoring?

3 Analyzing the market for offshoring analytics
3.1 Analytics value chain
3.2 The horizontal vs. vertical analytics game
3.3 Latest analytics deals
4 Key service providers
4.1 Offshore vendor evolution and groups
4.2 Key service provider profiles
5 Industry trends
5.1 Emerging analytics offshoring ecosystem
5.2 Where to source analytics?
5.3 What about demand from horizontals vs. verticals?
5.4 To bundle or not to bundle?
5.5 Opportunities from changing regulatory framework
5.6 The price is right…?
5.7 On vendor consolidation, strategy and competition: Why can’t we all just get along?
 6. HfS Form Guide
7. Recommendations
7.1 Recommendations for buyers of analytics services
7.2 Recommendations for service providers

 
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