This single license version of the ValueNotes Sourcing Prism will entitle users to a copy of the Legal Outsourcing Edition which includes a comprehensive industry overview and individual sourcing prisms for the legal services outsourcing industry.
To get a summary copy of this report or to discuss multi-licensing options , please contact us at
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Through the years, it has been observed the outsourcing industry has attained maturity and surmounted several challenges. Outsourcing has now gained greater acceptance and has moved beyond a means of just cutting costs. Increasing service provider maturity over the years has helped diminish the reluctance to outsource business critical processes. However, this has added to the complexity of sourcing related decision making for the buyer community. The service provider landscape has become as diverse as ever – with differentiation becoming the norm rather than the exception. Differences in offering, depth, maturity, scale, and strategy pose a challenge while trying to seek an understanding of the vendor landscape. For buyers of these services, this impedes the decision making process especially as it pertains to vendor selection or benchmarking.
ValueNotes Sourcing Prism
With a bid to gain a unified insight into the service provider landscape, ValueNotes has devised a formal means of vendor evaluation. The Prism represents each company's current performance on three parameters – its services maturity, sustainability, and strategic intent.
The ValueNotes Sourcing Prism thus compares each company's overall performance with two benchmarks:
Industry Average – average rating across the industry for each parameter, plotted together.
Industry World Class – The highest rating possible in the industry, represented by the outermost corners of the Sourcing Prism. The rating standards are likely to be redefined each year as the industry matures. As a consequence, the Industry Average and Industry World Class benchmarks will differ every year, reflecting growing maturity (and evolving customer needs) across the three parameters.
Further, companies are classified into three groups - Pacesetters, Contenders and Aspirants, based on the 2S Segments.
How to use this model
While designing this model, our primary focus was to create a platform that allows the reader to easily evaluate and rate companies in the service provider landscape. The Sourcing Prism and the 2S Segments will allow the reader to gain an individualistic as well as a holistic view of the industry.
The report will help the reader:
- Interpret industry benchmarks
- Understand relative rating of companies in the service provider landscape
- Evaluate individual company deviance from benchmarks
The first edition of the ValueNotes Sourcing Prism studies the Indian legal services outsourcing landscape and plots companies on the 2S Segments and on individual Sourcing Prisms, based on their services maturity, sustainability and strategic intent.
