Online exams are here to stay (March 2010)
The EDGE-ValueNotes report titled 'Examinations and the Role of Technology: Emerging Directions', looks at the issues associated with traditional paper-pencil examinations and the potential benefits of leveraging technology to deliver such exams. The survey - based on responses from key decision makers including vice chancellors, exam controllers, university registrars, academic experts, etc and students across the country - indicated that there was a positive attitude towards online examinations.

STM publishers far from satisfied (February 2010)
The STM (Scientific, Technical & Medical) publishing industry has changed dramatically over the last two years. The global economic slowdown has hit the industry’s revenues hard. Moreover, with rapid technological advancements, publishers were in for a rude awakening – their business models were no longer adequate. In an era of cost pressures, changing consumption patterns and the struggle to sustain revenues, it only seems logical that the industry will outsource more. 

ValueNotes launches its proprietary vendor rating methodology for the LPO industry (January 2010)
ValueNotes has analyzed and rated 40 service providers in the LPO segment using the ValueNotes Sourcing Prism. ValueNotes Sourcing Prism represents each company on three parameters – its service maturity, sustainability, and strategic intent.

Negative short term impact on legal process outsourcing (November 2009)
With the legal services industry going through recessionary conditions, the offshore legal services industry has not escaped the impact of the crisis. The economic downturn has no doubt slowed down the industry and is changing the service provider landscape.

Survey Firms Focus on Helping Investors (September 2009)
Despite the financial market crisis, 38% of financial analysts use surveys as part of their investment research process, according to a new survey by Integrity Research Associates, a specialist firm which analyzes investment research, and ValueNotes, an authority on the outsourcing industry.

The Malaysian outsourcing Industry - scaling new heights (September 2009)
Revenues from the Malaysian IT/ITeS outsourcing industry are expected to touch $1.1 billion in 2009, according to a joint publication by Outsourcing Malaysia and ValueNotes. The industry is expected to grow at a CAGR of 15% to reach $1.9 billion by 2013. Currently, IT outsourcing services in Malaysia have a greater share of the overall outsourcing market, followed by BPO services; while knowledge services outsourcing, still in its nascent stage, has a smaller share.

Law firms and outsourcing: Still a long way to go! (May 2009)
The recent survey of US and UK based law firms conducted by ValueNotes reveals that less than 3% of the respondents had any past experience of offshoring legal services. Although legal services outsourcing has garnered a lot of media attention, there still is a sizeable proportion of the legal community that has not considered outsourcing legal services to lower cost destinations.

Indian e-learning offshoring industry to touch $603 million by 2012 (May 2009)
ValueNotes Outsourcing Practice sets up a new industry focus with the publication of its report on the Indian e-learning outsourcing service provider landscape.The study reveals that revenues from the Indian e-learning offshoring industry stand at approximately USD 341 million at the end of calendar year 2008. While the economic recession will impact the growth in the industry for the next 6-8 quarters, the market will recoup and grow much faster, until 2012.

India’s publishing BPO industry to cross USD 1.2 billion by 2012 (April 2009)
A recently released report by ValueNotes estimates that the Indian publishing BPO industry is expected to grow to a value of USD 1.2 billion by 2012. This growth is expected to come from rise in the number of publishing companies that will outsource – which include traditional segments such as STM/Academic, Educational & Legal Publishing, as well as new segments such as Magazines, Corporate and B2B publishing.

Market Research Outsourcing - Executive Briefing by ValueNotes (March 2009)
ValueNotes conducted an executive briefing session, at Regus Business Center, Friday, March 6th, 2009 to present findings of their recently released report ‘Market Research Outsourcing – Buyer Survey’. The session was attended by senior executives from Ugam Solutions, Dexterity, Exevo, Annik Technology, Cross-Tab, TCS BPO, WNSGS, Integreon, IDC, and Datamatics, among others.

ValueNotes named to the 2009 Black Book Top 10 Independent Research Advisor Firms (March 2009)
ValueNotes, a leading provider of business intelligence and research, is named to the 2009 Black Book’s Top 10 Outsourcing/Sourcing Independent Research Firms ranking - honored for the 2nd consecutive year.

Offshoring set to be an integral part of Market Research value chain: Market Research Outsourcing – Buyer Survey (January 2009)
The recent buyer survey of market research agencies from various international markets released by ValueNotes finds close to two-thirds of the research agencies are already offshoring to companies in India, Eastern Europe and Latin America. While the large multi-national research agencies have always been outsourcing, the smaller firms with revenues typically less than USD 10m are fast adopting offshoring.

Impact of economic downturn on the publishing industry and offshoring (January 2009)
As the world is coming to terms with the widespread impact of the financial crisis, every company in the industry is playing cautious. Leading publishers of STM and educational content have been performing well at an average growth of 5-6% over the last few years compared to the newspaper publishers that have been grappling with survival issues.

Process Innovation in the Indian Banking Industry (January 2009)
The Indian banking industry is witnessing robust growth under the influence of a changing regulatory environment, rapid technological advancements, heightened competition and consolidation. Growth in the industry, centralization and penetration of IT systems, need to focus on core services, rapid scale-up and introduction of new services are driving outsourcing in the banking sector.

Career in Indian LPO: A Problem of Perception? (December 2008)
A career with an Indian LPO was the least preferred among law students, according to a recent survey conducted by ValueNotes.This is despite the fact that 45% of respondents felt that the pay package at an LPO was better as compared to the pay package at law firms.

ValueNotes named one of the Top Research and Data Services Firms in the 2008 Black Book of Outsourcing (October 2008)
ValueNotes has been named as one of the "Top Research and Data Services Firms" by Brown-Wilson Group in their prestigious 2008 Black Book of Outsourcing. Each year, the Brown-Wilson Group evaluates leading global outsourcing service providers.

Offshoring to Grow as Pressure Mounts on the US Newspaper Industry (September 2008)  
The US Newspaper industry has been battling growing margin pressures since the last few years. Amongst measures like reducing global coverage, cutting edition sizes, streamlining resources and cutting excess jobs, several leading newspaper companies are evaluating offshoring.

 Who will outsource more in 2010 - law firms or corporates? (April 2008)
A recent survey conducted by ValueNotes to find the willingness of law firms and corporate legal departments to offshore legal services reveals that corporates will offshore more aggressively by 2010.

Hiving off pharma R&D units - the key to lower risk and better valuation? (March 2008)
As the industry becomes more and more competitive, Indian pharmaceutical companies are aggressively planning strategies to de-risk their business and are resorting to hiving off their R&D units.

Opportunity in Yellow Pages publishing outsourcing (February 2008)
The information search business is growing globally and the use of yellow pages is set to increase. Despite the increasing competition faced due to rapid expansion of Internet and increasing presence of the web media, the yellow pages industry has been growing at around 2.5-3.5% per annum.

Market Research Outsourcing industry surpasses domestic Market Research industry in India (February 2008)
The domestic market research industry is estimated to be $145 million for FY07, and is expected to have a modest growth rate of 20% in the near future. In contrast, the market research outsourcing (MRO) industry has grown to $148 million in FY07, and is slated to reach $800 million by FY12 at a CAGR of 47%.

ValueNotes releases the findings of its recent study on “Market Research Outsourcing” (February 2008)
An executive briefing session was conducted by ValueNotes in Mumbai on Thursday, 31st January 2008 to present the main findings of their latest research study - “Market Research Outsourcing (MRO) – The India Growth Story”.

India Opportunity in Bioinformatics Outsourcing to almost double by 2010 (December 2007)
A new study by Pune-based ValueNotes in collaboration with Mumbai based KnowGenix, titled "Bioinformatics Outsourcing for Life Sciences – India Opportunity” shows that global clients are increasingly and favorably looking at India to cater to their bioinformatics needs.

Indian Legal Services Offshoring grows by 50% CARG since 2005 (July 2007)
A recently released report by ValueNotes estimates that the current Indian revenues from legal services offshoring are slated to grow from $146 million for the calendar year 2006 to reach $640 million by end 2010.

ValueNotes’ study of the publishing offshoring space in India indicates growing vendor maturity (May 2007)
Recent findings from a detailed study on publishing offshoring indicate that industry revenues for Indian offshoring stand at $440 million in 2006. At an estimated growth rate of 35% per annum till 2010, the industry will be worth $1.46 billion by 2010.

Drug discovery offshoring – all about finding the right partners (April 2007)
Global pharmaceutical companies are increasingly turning to Indian vendors offering drug discovery research using newer techniques at much lower costs. Major drug discovery companies are realizing that the question is no longer whether to outsource or not, but one of finding the right partners.

Offshoring of healthcare revenue cycle management services to gain traction (February 2007)
Healthcare BPO services provider Zavata India’s $80 million contract from four major hospitals in the US in November last year is likely to set a strong precedent for more contracts involving turnkey end-to-end Revenue Cycle Management (RCM) Services.

Shortage of accountants in the US leads to tax returns prepared from India (November 2006)
A report by Pune-based ValueNotes, estimates that as many as 360,000 US tax returns were prepared in India in 2006. It anticipates further growth, estimating at least 1.6 million returns will be prepared here in 2011.

Insurance offshoring set to accelerate to a higher growth phase (October 2006)
A report by Pune-based ValueNotes anticipates that offshoring of insurance services to India will be propelled into a higher growth phase with more than 30 percent annual growth every year for the next three years.

ValueNotes releases report on Banking and Financial Services Offshoring (July 2006)
According to estimates by Pune-based outsourcing research firm ValueNotes, India is the preferred BPO destination for offshoring banking and financial services (BFS), earning $1.83 billion in revenues and employing 125,000 persons in 2005-06.
 
Automobile design offshoring to witness accelerated growth (July 2006)
“Auto design and engineering services is a huge emerging opportunity that India is well positioned to exploit – given the growing maturity of its automobile industry and proven offshoring capabilities”, says Arun Jethmalani, CEO of ValueNotes.

Silent revival: Medical Transcription back into the ramp-up game (May 2006)
“Significant growth is envisaged for this industry in the near future; mostly centered around Medical Transcription Service Organizations (MTSOs)”, says Arun Jethmalani, CEO of ValueNotes.

The Five Most Likely Outsourcing Trends of 2006 (January 2006)
Small cities, knowledge process outsourcing and global competencies - these are the buzzwords for the India-based outsourcing industry in 2006. ValueNotes Database looks at what's in store for BPO in India in 2006.

Offshoring of legal services to India slated to grow ten times by 2010 (December 2005)
With the increasing acceptance of India as a preferred offshoring destination, a large number of non-CRM and non-transaction related services are being offshored. Among these, a range of higher-value services, like legal services, requiring not just skill, but "knowledge" are rapidly gaining traction. 

Indian Offshoring in the Publishing Vertical to touch $1.1 billion by 2010 (September 2005)
According to the latest research report "Offshoring in the Publishing Vertical" released by ValueNotes Database Pvt. Ltd., current publishing outsourcing revenues in India are estimated at approximately $200 million and are expected to cross $1 billion by 2010.

"Focused on Diversification": A report based on detailed profiles of India's 50 leading third party BPOs (January 2005)
The ValueNotes Outsourcing Practice brings you the first-ever compilation of detailed profiles of the top 50 third-party business process outsourcing (BPO) vendors in India. These profiles not only give company information like contact information, key people, financial data, infrastructure details, recent news, expansion plans, management, but also an insight into their strategies, competitive positioning, future outlook and much more.

Global Insurance Outsourcing - The India Perspective: Overview, Trends, Insights and Key Vendor Profiles (August 2004)
The potential for insurance outsourcing market is enormous, with over 1500 Property & Casualty (P&C) insurance companies and 1300 health insurance companies in the US alone. Globally, the banking, financial services and insurance (BFSI) vertical is the fastest growing segment in outsourcing. India's BFSI outsourcing revenues in 2003 stood at $1.1 billion, which constituted 2.5% of global BFSI outsourcing.

R&D Outsourcing - The India Edge: Key Insights and Success Factors (August 2004)
The story of R&D outsourcing in India dates back to 1985-86 when Texas Instruments was the first to set up a center in Bangalore. GE and Intel soon followed suit, as did other global technology and telecom companies like Cisco, Microsoft and Motorola. The trend gained strength as, not just large, but medium, small and even startups set up research bases in India.