| ICICI Onesource, Liverpool Victoria, 3i Infotech, TCS, IBM, Dell |
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| Friday, 06 October 2006 | |
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ICICI OneSource expands to Argentina Looking to expand geographically and establish a global delivery platform, ICICI OneSource has expanded to Argentina. The 400-seat facility in Buenos Aires is the company's fourth global delivery center outside India. The center will provide a range of transaction processing functions to a US-based telecom client. Liverpool Victoria signs outsourcing deal with 3i Infotech Liverpool Victoria, an insurance company has signed an outsourcing deal with India-based 3i Infotech. 3i will help in automating the general insurance business to facilitate the insurer's growth. Read more... TCS to expand in Kolkata Looking to grow its BPO operations, Tata Consultancy Services (TCS) will now expand in Kolkata. At present the company has over 6,000 employees in Kolkata, and given the annual growth rate of 30 per cent, by 2010 TCS in Kolkata will have 12,000-13,000 strong workforce. Brazilian Insurance company signs Contract With IBM Brazilian insurance company Tokio Marine Brasil Seguradora S.A. has signed an outsourcing contract worth $44-million with IBM (NYSE: IBM). The 10-year agreement involves integration of services, data centers and technological updates for the company's hardware environment. Dell to hire more in Gurgaon Dell plans to add 2500 more employees at their BPO in Gurgaon, where the current strength is 800. The company already has contact centers in Bangalore, Hyderabad and Mohali in India. The Gurgaon expansion is expected to be accomplised by end-2007. Two outsourcing deals for IBM Health insurance major, Cigna and telecom major Vodafone have signed IT outsourcing deals with IBM. The 7-year deal with Cigna includes contact center applications, data networks, as well as enterprise content management software, and the deal with Vodafone involves handling maintenance services and application development. EDS is another vendor chosen by Vodafone for the outsourcing contract. Related Items: |
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ValueNotes’ research indicates that the domestic BPO industry stands at an inflection point, with the growing scale of Indian buyers as well as the emergence of significant vendors with greater capabilities