| CSC, BT, HP, Astron, RR Donnelley, HCL BPO, Fidelity, Second Foundation, Kenexa |
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| Friday, 02 March 2007 | |
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CSC bags 10 year, $149 mn outsourcing deal from Water Corp. HCL BPO Services bagged a five-year BPO contract from LexisNexis UK and Ireland (LexisNexis subsidiaries). As per the contract, services such as contact center, back-office, and online services will be offered to UK-based and Irish legal, tax, accounting, and corporate clients of LexisNexis. About 100 people have been recruited at Belfast-based delivery center. HCL BPO has 1,700 employees at Belfast and Armagh centers. Fidelity National Information Services (FIS), acquired Second Foundation, California based provider of software development and BPO services, to expand offshore outsourcing operations in India. Second Foundation operates from Chandigarh, India, Liverpool, UK, and Prague, Czech Republic with branch offices in New Jersey, Chicago and Arizona. Captive offshore delivery staff of the vendor increased by 600 employees. Boeing, an aerospace company, awarded Kenexa with a four-year outsourcing contract, to offer workforce survey services gathering employee feedback. Kenexa, provider of HRO services will offer employee surveys, including instrument design, administration, reporting, analysis, and behavior change recommendations. |
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