| EXL Service, Infosys, Bhilwara Scribe, Astra Zeneca, Williams-Sonoma, IBM |
| Wednesday, 18 July 2007 | |
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ExlService' expansion plans Nasscom has released a list of top 15 third party ITES-BPO companies. Genpact has taken the top spot and is followed by WNS Global Services and Transworks Information Services. The ranks are based on the revenues for the fiscal 2006-2007, as per Nasscom's annual survey on IT industry performance. IBM won a seven year deal from AstraZeneca for $1.4 billion. Under the agreement, IBM will provide desktop management, server and storage hosting, help desk support and network maintenance and management services to AstraZeneca. After three years into the deal, Williams-Sonoma Inc. is canceling their 5-year, multi-million dollar technology outsourcing contract with IBM. The company plans to bring the operations in-house. However, Williams-Sonoma did not disclose the reasons for withdrawing the contract. IBM is in talks with the Indian unit of Vodafone for a multi-million dollar domestic outsourcing deal in the telecom sector. In March 2007, IBM signed a 10-year, $800 million deal with Idea Cellular for managing Idea Cellulars' IT infrastructure and billing services. IBM had also signed a $750 million, 10-year deal with Bharti Airtel in 2004. |
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