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Thursday, 18 March 2010
Trends and Insights
ValueNotes is a leading provider of research and information on the outsourcing industry. This section contains our reading of some of the key happenings:

Company Insights
Coverage of leading companies – both multi-service and niche companies

Business Models
Talks about strengths / weaknesses of strategies such as diversification, specialization, etc or the pros and cons of various operating models such as captive, B-O-T, etc

Destination Analysis
Analysis of established and upcoming destinations for outsourcing, comparison by country, city, creation of hubs, and such other issues

Industry Analysis
Trends, insights and analysis related to a variety of issues in the outsourcing industry – includes attrition, recruitment, sub-prime crisis, value added services, and others

Interviews
Interviews with senior managerial team members at leading Indian BPO and KPO companies.
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