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Outsourcing continues to be a dynamic industry. Largely governed by buyer side activity, developments in technology, regulations, operations, and most importantly - competition, have
led to an increased demand for actionable inputs... |
 Competitive Intelligence
Across industries, domains and services, the outsourcing industry as a whole is evolving at a rapid pace. Globally, companies are now factoring an increasing number of parameters while making outsourcing related decisions. Such parameters often involve... |
Market Studies
Success in competitive business markets is not a standalone function. It requires various inputs ranging from statistics, forecasts, diligent trend spotting, and an overview of competitor and market forces. The ValueNotes Sourcing Practice offers you... |
Location Assessment
ValueNotes offers actionable intelligence on Indian and global outsourcing markets through detailed market research studies - market sizing, market analysis and market assessment.
In the last decade, there has seen an enormous growth in the number... |
Partner Selection
One of the key challenges that any company looking
for a partner encounters, is the lack of reliable,
accurate and unbiased information. A rapidly evolving
outsourcing industry and the presence of several service
providers necessitate a thorough evaluation... |
Custom Publishing
Companies are forever looking to reach out and engage their
existing and potential clientele. The advent of the internet
age has indeed created an information overdose, and time and
attention deficit. It is thus paramount that companies
communicate... |
Sponsored Research
Offshoring/outsourcing is forming a major part of
most companies’ strategies across industries, domains and services.
To stay ahead of the competition, service providers are increasing
their marketing budgets and targeting innovative ways to... |
ValueNotes Publications
Our
publications combine our extensive research experience and knowledge of the
outsourcing space to bring you unparalleled insights and analysis. We
continuously track all news and events in the outsourcing industry, and
supplement this with extensive... |
Research Reports
An evolving range of sector / services focused reports providing in-depth information and analysis on outsourcing. These reports provide a comprehensive review of processes outsourced, growth drivers and inhibitors, service delivery models, vendor profiles,... |
Newsletters
Sourcing
Insights – our free weekly newsletter
Our free weekly newsletter provides an
analysis of new trends and insights on recent developments in the services
outsourcing industry - with an emphasis on knowledge services, industry
participant... |
Products
Over the next few months, we are set to launch several new products apart from our regular off-the-shelf reports. The ValueNotes Sourcing Dealtracker (already launched for BPO & KPO) summarizes the month’s mergers, acquisitions, contracts and... |
Industry/Vertical Analysis
Outsourcing is making in-roads into newer and newer verticals / industries, from banking and financial services and insurance, to the more recent additions such as retail and media. This section on our website is organized around verticals / industries... |
Banking
In this challenging economic scenario, players in the banking and
BFSI industry will need to constantly innovate in order to continue
with the high growth rate seen in the industry in previous years.
ATM’s, electronic bill payments, and online... |
Education
The economic slowdown was believed to positively benefit the
e-learning industry in the long term. E-learning/online learning has
been widely used across various organisations to chisel existing
knowledge and also educate people on new skill sets.... |
Energy and utilities
The energy industry is one of the most important foundations of the
general economy as a whole. Energy industry comprises of petroleum
industry, the gas industry, natural gas extraction, electric power
industry, coal industry, the nuclear power industry... |
| Engineering |
Financial Services
The financial services industry is key to balancing and propelling
investment flows and ensuring circulation of monetary channels. This
sector is highly segmented, as well as intermeshed with other
industries and involves a wide range of companies... |
Healthcare
The healthcare industry has long since emerged as a lucrative
business. For businesses within the industry, growing requirement
for medical care and assistance implies a sizeable opportunity.
Coupled with a virtually recession resistant industry cycle,... |
Insurance
More more than a decade, insurance companies have been slowly
adapting themselves to outsourcing. Due to falling insurance premia
globally, greater claims disbursement, reducing margins and
increasing competition, insurance companies have been left... |
IT
As the information technology industry in India starts to mature, it
is looking to the next level in the value chain to sustain the
growth momentum this industry has enjoyed so far. While IT services
and IT BPO still remain major businesses, the companies... |
Manufacturing
Manufacturers have been forced to implement basic changes in their
business routine, as a result of the profound changes witnessed in
the global economy. Significant investments have been made in design
and production, automation technologies, improved... |
Media and Entertainment
The media industry since the time of its inception has been and is
still a very profitable one. Broadly divided, the industry includes
the advertising, publishing, movies & entertainment and
broadcasting & cable TV markets. With an increasing... |
| Pharmaceuticals |
Publishing
The publishing industry includes books, newspaper and magazines
segments. The book publishing industry comprises publishers of
academic, professional, general and other (fictions, non-fiction
etc) books. Books make up the largest segment of the gl... |
Retail & FMCG
In a globalized world, retail and fast moving consumer goods (FMCG)
industries face peculiar challenges to remain competetive. With thin
margins, a small increase in cost can make the business
unprofitable. Also, in this industry chracterised by t... |
Telecom
Besides providing traditional services such as wired phone and cable
TV, telecommunications companies also offer services such as
cellular phone, broadband and mobile Internet, and satellite TV,
among others.
The industry is experiencing rapid... |
Service/Segment Analysis
ValueNotes has been tracking
the outsourcing sector since 2004, and has witnessed the steady transformation
of the Indian industry from a low-end business process outsourcing service
provider to a high-quality, value-added knowledge services provider... |
| Customer Relationship |
| Design and Development |
| e-learning |
| Finance and Accounting |
| Human Resources |
| Research and Analytics |
| Legal Services |
| Knowledge Services |
Trends and Insights
ValueNotes is a leading provider of research and information on the outsourcing industry. This section contains our reading of some of the key happenings: Company Insights Coverage of leading companies – both multi-service and niche companies... |
| Company Insights |
| Business Models |
| Destination Analysis |
| Industry Analysis |
| Interviews |
News Archives
Snippets of significant news and happenings during the week. You can use the "filter" or the "search" feature to look for news on particular companies / industries / services. ... |
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