The State of Sourcing

If you ask any energy & utilities (E&U) industry expert on the most transformational technology to hit the industry in the past five years, the resonating answer would be the smart grid. Companies and policy-makers are working round the clock to roll-out this technology on a global scale. Benefits of the smart gird are aplenty, the most important being the information extracted from each meter providing valuable insights on domestic and commercial energy consumption patterns. A long-term analysis of this data will help save power and reduce energy loads for consumers and industries alike. However, over the past couple of years, a less unsavory aspect of the grid has emerged – potential gaps in the grid for commercial hacking of the grid to disrupt the grid and steal personal information.

Our recently released report on outsourcing in the utilities space predicted a “data deluge” of sorts with the amount of information generated from smart meters attached to every home. All this information will be sent along the grid to the utility for analysis and billing purposes. To prevent misuse of this data, utilities service providers, meter/grid component manufacturers and the utility companies are collaborating with regulators such as the US Federal Energy Regulatory Commission (FERC) and UK’s Ofgem to address security concerns and strengthen the smart grid itself through more effective security solutions.

Continue reading ‘Smart grid security measures – How worried should we be?… and other outsourcing insights’ »

Service-level agreements (SLAs) are the backbone of any system. SLAs are defined and measured to quantify IT efficiency into business value. SLAs defined between customer and vendor do not just add contractual value but ensure critical business applications are running at all times and at high levels of performance.

ValueNotes and Anunta in a recent study found that CIO/CTOs  of the banking and financial sector feel the need to improve their IT performance. However, they do not consider service level agreements important. SLAs are treated as compliance and not as an integral part of IT operations.

Continue reading ‘Negligence in monitoring SLAs hurting banking and financial sector’ »

In the recent months, we have been studying the effect of the digital market on the publishing industry. Across segments and geographies, publishers are experiencing challenges centered on costs, resources and technology that have made it necessary for them to re-invent their business models.

Of the 200+ publishing professionals we interviewed, we found that close to 4 in 5 publishers are either outsourcing or considering outsourcing publishing services. So, if the whole industry is pretty much outsourcing technology, back office processes and industry specific publishing services, why is it still taboo? Perhaps some context would help.

Continue reading ‘Why is the outsourcing of publishing services still taboo?’ »

Commented a respondent of our survey on ‘The Current State of Digital Content’. So,  how are things shaping up for digital formats, does everyone in the publishing industry feel the same way? Read on.

Changing the ‘format’ of content

The publishing industry has progressively been going digital. While selling digital content is recent, publishers have used digital production techniques/processes that are reliable, stable and efficient. Such processes, however, ended mostly in the creation of PDFs – that doubled as print ready files and/or a product that was to be sold digitally.

Continue reading ‘Device specific formats are horrible to support, and I hope they die!’ »

In August 2010, the attorney-general’s office in Connecticut, US began investigating pricing of digital content by Amazon and Apple – expressing concern over pricing agreements with publishers and its possible implications on consumers. The attorney-general’s office went on to find identical prices for titles distributed by Amazon, Apple, Borders and Barnes & Noble. So, what’s the deal with e-book pricing?

How do publishers price their digital content?

Continue reading ‘E-book prices set to drop’ »

On Monday, the 19th of November 2007, Amazon released its first generation Kindle – an event that shaped the digital market. Since then, large corporations such as Sony, Barnes and Noble, Google, and more recently Apple, have been giving the digital content market significant attention – adding credibility and more so, validating the digital market as a strong revenue source. It is this potential that is transforming the publishing industry today.

In the last few years, the publishing industry witnessed tremendous change – a change that centred around revenue and cost challenges. For publishers, the digital market presented a holistic solution – one that opened a channel of revenue with non-linear growth, while ensuring minimal costs of production & sales. Publishers worldwide are either producing digital content or are considering it as a service area.

Continue reading ‘Survey: The Current State of Digital Content’ »

A few days ago,  Seth Godin, marketing guru and best selling author, decided to part ways with his publisher, Portfolio, to self-publish. So, why did Seth decide to self-publish? And more importantly, how much money does he stand to make?

So, why did Seth decide to self-publish?

Continue reading ‘How much will Seth Godin earn by self-publishing?’ »

A question that has been playing on my mind for sometime. Authors and writers have depended on publishers for production, printing, distribution, marketing and promotion of their content. However, the rise of the digital market is challenging the traditional author-publisher relationship.

The traditional relationship between authors and publishers centered on the capital outlay required to create, print and sell books. Publishers would provide authors with advances, bear the expenses of producing, printing, distributing, marketing and promoting the books. Proceeds from the sales of the book were largely the publisher’s and a portion of it goes to the author as royalty. The value of the publisher, thus, centered on printing and selling the books.

Continue reading ‘Survey: Is self-publishing increasing?’ »

Google has the answer to a lot of questions we ask. And looks like it has the answer to this one too.

The company has been trying to digitize books through its Google Books initiative for a few years now, so it is surprising that they didn’t answer this question at the outset.

How did they do it?

Continue reading ‘Google this: Number of books in the world’ »

A few days ago, I came across an interesting write-up on the top 50 publishers across the world. The list, compiled by Rudiger Wischenbart, provides great insight on how the world’s biggest publishers performed in FY09.

All charts are based on aforementioned list.

Continue reading ‘The top 50 publishers: How they fared in 2009’ »