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Tuesday, 21 October 2014
Authors unite to protest against Amazon's monopolistic e-book tactics
Wednesday, 08 October 2014

The feud between Amazon and Hachette began in 2013, with the e-commerce company dissuading consumers to purchase printed books by the publisher. The feud resulting from the ongoing negotiations between the retailer and the publisher over the pricing of e-books had started having its effect on the writers. The revenues generated by the sale of printed copies reduced by the day. This exploitation of the writers provoked the formation of Authors United, a body comprising Hachette writers and allies who intend to appeal directly to the Board of Directors at Amazon. They want to warn the retailer and the Board of Directors, of the risk associated with Amazon’s reputation, if it continues to misuse the digital platform.
Corporate legal departments should analyse services prior to taking outsourcing decision
Wednesday, 10 September 2014

The timeline defining the outsourcing of a legal service begins with the corporate legal department assessing which services need to be outsourced. It is then followed by determining the right time to make such a switch. During the evaluation of whether a certain service needs to be outsourced or not, a company should initially assess whether the process needs further maturation in the organisation prior to being outsourced.
LPOs seek technology support to fortify integration between people and processes
Monday, 11 August 2014

The legal process outsourcing industry has been experiencing a surge recently. During the initial stages, participants in the LPO industry invested their efforts to lower the costs associated with human resources. With the gradual progression of the industry, managing onshore and offshore resources pressed for the development of consistent and synchronised processes.
Malaysia: emergence of a new outsourcing destination
Tuesday, 17 June 2014

Recently when I was in Kuala Lumpur for one of my projects, I had a tryst with the developmental saga of Malaysia. Whether it was the infrastructure or the economic sentiment within industries, the country left an impact on my mind. Malaysia, the third largest economy in South East Asia and the 29th largest in the world, is emerging as one of the most stable economies in the Asian region.
Global KPO, LPO market expected to grow; while BPO market struggles in Brazil and Colombia
Tuesday, 10 June 2014

According to the recent report by Research and Markets, the global knowledge process outsourcing (KPO) market is anticipated to grow at a CAGR of 23.12% over the period 2013-2018. The growth is primarily attributed to the availability of data which needs to be analysed and processed. The KPO market also witnesses the transformation of the industry into a consultative model. Nevertheless, challenges faced by the industry involve rules facilitated by various governments regarding legal and compliance clauses.
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