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Saturday, 20 December 2014
Infosys BPO’s LPO practice head regards India as the top LPO destination
Tuesday, 09 December 2014

Michael Sonsteng is the head of the legal process outsourcing division of Infosys BPO. According to him, India still is one of the favoured nations for LPO, due to both, the cost advantage and the process driven work culture in the country. In a recent interview with an Indian journal, Sonsteng stated that the market size of legal services is approximately USD 500-750 million (mostly excluding the large amount of eDiscovery firms and revenue in the market). Out of this, almost 40-50% accounts for the work outsourced.
87% of companies expect Big Data analytics to redefine their competitive landscape by 2017
Tuesday, 11 November 2014

According to a new study conducted by Accenture and GE, it was found that 89% of the organisations globally believe that firms which do not formulate a Big Data analytics strategy by 2015 risk losing market share and growth momentum. The study conducted by the two multinationals, "Industrial Internet Insights for 2015," also found that 84% of the organisations see Big Data analytics transforming their industries’ competitive landscape in 2015.
Authors unite to protest against Amazon's monopolistic e-book tactics
Wednesday, 08 October 2014

The feud between Amazon and Hachette began in 2013, with the e-commerce company dissuading consumers to purchase printed books by the publisher. The feud resulting from the ongoing negotiations between the retailer and the publisher over the pricing of e-books had started having its effect on the writers. The revenues generated by the sale of printed copies reduced by the day. This exploitation of the writers provoked the formation of Authors United, a body comprising Hachette writers and allies who intend to appeal directly to the Board of Directors at Amazon. They want to warn the retailer and the Board of Directors, of the risk associated with Amazon’s reputation, if it continues to misuse the digital platform.
Corporate legal departments should analyse services prior to taking outsourcing decision
Wednesday, 10 September 2014

The timeline defining the outsourcing of a legal service begins with the corporate legal department assessing which services need to be outsourced. It is then followed by determining the right time to make such a switch. During the evaluation of whether a certain service needs to be outsourced or not, a company should initially assess whether the process needs further maturation in the organisation prior to being outsourced.
LPOs seek technology support to fortify integration between people and processes
Monday, 11 August 2014

The legal process outsourcing industry has been experiencing a surge recently. During the initial stages, participants in the LPO industry invested their efforts to lower the costs associated with human resources. With the gradual progression of the industry, managing onshore and offshore resources pressed for the development of consistent and synchronised processes.
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