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Thursday, 20 June 2013
Traditional KPOs Can Get a Slice of the Analytics Pie
Wednesday, 05 June 2013
The tremendous opportunity and growth potential in the analytics segment has attracted a variety of entrants. And it's not all just hype. While large IT/BPOs, such as Accenture and IBM, have gotten into the sector in a big way, multi-service providers, consultants, and pure-play analytics providers have also established themselves in this USD 5.3 billion global market.
 
E-Book Spurt in the Education and Comic Segments
Tuesday, 30 April 2013

In 2012, adult e-book sales increased by 33.2% to reach USD 1.25 billion, representing 25.8% of all sales in the adult trade segment compared to 20.4% in 2011. More than half of publishers’ content is “digital waste”, as 65% of e-book publishers have converted less than half of their legacy titles, or their backlist, into e-books. As a result, the outsourcing potential for e-book production in the trade segment is still high.

 
Realizing the potential for KPO in Poland
Wednesday, 03 April 2013

The Polish Business Process Outsourcing (BPO) and Shared Service Centre (SSC) industry was worth USD 3.4 billion in 2012 an increase of 20% from the previous year, according to ASPIRE, the (Polish) Association of IT & and Business Process Services Companies.

 
The emergence of prediction in eDiscovery
Wednesday, 06 March 2013

2013 looks to be a slow growth year for Legal Process Outsourcing (LPO). 45% of the buy-side enterprises surveyed in the “State of Outsourcing 2013 Study” said that they had no plans to outsource or were going to decrease the scope of their LPO projects in the next 12 months. Only 19% plan to venture into a new LPO partnership or increase the scope of their ongoing LPO relationship.

 
Impact of evolving OPS in the Philippines
Wednesday, 06 February 2013

 
The offshore market for Outsourced Publishing Services (OPS) stood at an estimated USD 780 million in 2008. India had the lion’s share (85%) followed by Philippines (14%). While Indian offshore revenue from OPS will cross USD 1.2 billion by 2012, the portion of the global OPS pie relegated to the Philippines will also increase.

 
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